We provide a 100% refund of your stay if canceled within the no penalty
period, which is generally until 72 hours prior to the hotel arrival time.
Our refund is provided in the form of a voucher that you may use to pay for
future stays.
Within the penalty period the cancellation or change penalty is equal to
the full first night's charge. For a no show without a cancellation number
the penalty is the entire amount of the booking.
Some hotels in resort areas have more strict cancellation policies as noted
in the hotel restrictions. For example: the penalty period for bookings at
Mexican resorts is generally 9 days prior to arrival.
Please note any additional restrictions as provided by the hotel on this
page.
- All transactions are conducted in United States currency.
- Credit card is charged in full at the time of booking.
- No prices are guaranteed until full payment is received.
- Changes and cancellations, must be requested directly
from and not from the hotels.
- Reservations ordered less than 48 hours before check-in
are subject to reconfirmation by the hotels.
To avoid fraudulent use of the network, the hotel will confirm the identity of the guest at time of check-in through picture
ID and take an imprint of the guest's credit card.
